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FAQ

FAQ

1. Orders & Payments

  • How can I place an order?
    You can place an order directly through our website by adding items to your cart and checking out securely.

  • What payment methods do you accept?
    We accept [list methods: Credit/Debit Cards, , Cash on Delivery (if available), etc.].


2. Shipping & Delivery

  • Do you offer international shipping?
    Yes, we ship to [list countries or “most countries worldwide”]. Shipping costs and times vary by location.

  • How long does delivery take?
    Orders are usually processed in [10 business days] and delivered within [7-10 days] depending on your location.

  • Can I track my order?
    Yes, once your order ships, you’ll receive a tracking number by email.


3. Returns & Refunds

  • What is your return policy?
    We accept returns within [14 days] of delivery. Items must be unused and in original packaging.

  • How do I request a refund?
    Contact us at [pearlcircle41@gmail.com] with your order number, and our team will guide you.


4. Products & Warranty

  • Are your products authentic/handmade?
    Yes, our jewelry is carefully crafted and inspected for quality before shipping.

  • Do you offer a warranty?
    We provide a No warranty against manufacturing defects.


5. Customer Support

  • How can I contact you?
    You can reach us at [pearlcircle41@gmail.com] or [03027711981], and we’ll respond within 24 hours.